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ePMS Restaurant Management

Hotel Management makes it easy for you to manage your daily operations while improving your overall guest services. Designed and developed under the guidance of hospitality experts, the hotel management system can accommodate the most stringent operational requirement regardless what type of property you manage.

Time is of the essence in the industry, and a good property management system not only saves you time but helps you complete the operations efficiently and increase productivity.

The following features cater to this segment:

  • Front Office Management
  • Unit Block & Release
  • Rate and Room Availability
  • Guest and Company Profile Management
  • Reservation Management
  • Guest Check In and Check Out Management
  • Group Bookings / Reservations
  • Group Check-Out
  • Billing
  • Tax management
  • Payment management
  • Order handling

    • Order at front desk or using order taking mobile handheld
    • Support eat in and takeaway orders
    • Generate tickets for Drink order and Kitchen order
    • Ability to edit kitchen orders and reprint kitchen tickets
    • Transfer orders between tables
    • Ability to customise and add notes for special orders
    • Upselling suggestion prompts and terminals highlight when a
    • particular dish or item is running low on stock
    • Takeaway instructions for packing to collect or deliver
    • Bill creation, allowing split bills by item or percentage
    • Bill setup configuration to add lines showing
    • optional/mandatory service charge
    • Local government Tax
    • VAT/GST calculation (either showing net or gross TAX)
    • Any applicable discount
    • Payment methods
    • Cash
    • Integrated Payments with payment gateway devices including
    • Contactless and Mobile payment support
    • Gift Cards
    • On Account

    Table Management

    • Reservations can be performed using both table charts and floorplan
    • Split Bill and Merge Tables
    • Interface to third party booking systems for real time availability
    • Optional for holding payment details to reserve table (Credit Cardor Debit card numbers with ) – deleted from system after bill settled toavoid PCI compliance issues
    • Confirmation email option or API link to SMS message system
    • Handle walk in with option to capture contact details to store inloyalty system
    • Tables can be customised and defined to suit the selectedreservation groups, bring tables together for large group reservations
    • Option to set table to occupied when group arrives or automaticallyset when first order placed
    • Reservation amendments and cancellations can be performed with ease
    • Table(s) released back to standard configuration and set availablewhen bill is paid
    • Audit trail to track changes and cancellations, option to chargecancellation fee
    • Update customer history with details of visit and option to sendthankyou email with any future promotions

    Inventory & Recipe Management

    • Supply Chain planning
    • Approved Suppliers
    • Direct Procurement and Purchase Orders
    • Inventory Management
    • Recipe Management and Dish Management
    • Stock works on a first in first out basis
    • Define re-order levels to automatically generate PR’s based on stock athand and pre-defied re-order levels
    • Able to set three levels of approval to ensure tight control over theprocurement process
    • Item Definition and Price Management
    • Daily item quantities are displayed kitchen-wise for better control andquantity management
    • Weighing Scales integration to monitor stock
    • Market price based input to recipe costing
    • Top seller and non performing products report
    • Support for stock transfer of purchases, ingredient and menu items fromand between outlets and cost centres
    • Ability to group multiple PR’s into a single PO minimising repeated PO’sto the same supplier

    Dish Menu Management

    • With pictures & costs
    • Categorized display of dishes by its type
    • By Dish Packages / Deals

    Billing

    • Bill an order with cash or credit card or combination of both
    • Includes customer records & loyalty options e.g.: for promotions &discounts
    • Maintain billing with variations e.g.: VAT
    • Print receipt with details Multilingual

    Sales Report

    • Daily sales
    • Z out report
    • Login & log off
    • Change currency
    • Staff Management
    • Terminal Management
    • Network with multiple users
    • Loyalty Management
    • Utilities e.g.: calculator, notepad
    • Backup

    RETURN ON INVESTMENT

    The fundamental area that distinguishes ePMS from others is its ability to paying you back both tangibly and intangibly. This happens
    through a combination of various areas as mentioned below-

    Do more in less time
    According to the industry research and customer, feedback ERP automation can save employee time up to 40%. Time is money.

    Enhanced decision-making power
    Speed of getting information to the management means smarter and faster decision at the right time.

    Happy customer base
    Better able to deliver on commitments as the solution gives better insight of the business to make more profitable decisions

    Reduced Cost
    Our solutions drive efficiencies into processes and thus lower costs and working capital

    Quick Implementation
    Can be implemented in record time compared with other ERP solutions

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