ePMS Customer Relationship Management
ePMS CRM is designed to handle complex sales and marketing cycle of any industry. Its Web based access allows user to completely organize and access information at any given point in time. Marketing Analysis , Bulk email, Payment reminders, General Letter management are few of its features made easy to manage and completely eradicate manual tasks.
- CRM – Customer Relationship Management
- Extensive Marketing Tools like Bulk Emails, Inquiry & Marketing Analysis
- Inquiry / Prospect Assignment and Reassignment to individual Sales Agent based on selected Criteria
- Organize and Manage follow up Enquirers
- Service Request module to capture Customer Complaints and Suggestions
- Monitor the action taken on Customer Request
- Manage Appointments & retrieve reports
- User Role Management
- MIS & Business Intelligent Reporting exportable to PDF & Excel
- Show available units from the link of Company Website.
- Capture complaints / enquirers registered through the website
RETURN ON INVESTMENT
Another fundamental area that distinguishes ePMS from others is its ability to paying you back both tangibly and intangibly. This happens through a combination of various areas as mentioned below-
Do more in less time
According to the industry research and customer, feedback ERP automation can save employee time up to 25 to 30%. Time is money.
Enhanced decision-making power
Speed of getting information to the management means smarter and faster decision at the right time.
Happy customer base
Better able to deliver on commitments as the solution gives better insight of the business to make more profitable decisions
Our solutions drive efficiencies into processes and thus lower costs and working capital
Can be implemented in record time compared with other ERP solutions